73 call center agent job offers in Toronto, ON
51-73 of 73 jobs
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CCaaS Platform Specialist (Old Toronto)
CGI Downtown, Toronto, ON
...frameworks (React, Angular, Vue. Js) for agent desktop customization. Knowledge of reporting, analytics, and BI tools. Certifications in relevant CCaaS
2 days ago in KitjobReport -
CCaaS Platform Specialist (Toronto)
CGI Toronto, ON
...frameworks (React, Angular, Vue. Js) for agent desktop customization. Knowledge of reporting, analytics, and BI tools. Certifications in relevant CCaaS
2 days ago in KitjobReport -
Solutions Designer Senior Toronto
Source Code Toronto, ON
...Call Recording, Metrics, Contact Lens, CTR Data analysis Developing and maintaining system design models, technical documentation and specifications
2 days ago in KitjobReport -
Solutions Designer - Senior (AWS Expert) (Toronto)
new Source Code Toronto, ON
...Call Recording, Metrics, Contact Lens, CTR Data analysis 3. Developing and maintaining system design models, technical documentation and specifications
1 day ago in KitjobReport -
Solution Designer - Insight Global (Toronto)
Insight Toronto, ON
...Agent desktop technologies. Proven experience designing solutions for large‑scale financial or insurance contact centres (10k+ agents). Strong understanding...
3 days ago in KitjobReport -
Solutions Designer - Senior (Toronto)
new FlexStaf IT Toronto, ON
...RDS, Amplify, and other core AWS services. Extensive experience in design, development and implementation of an Amazon Connect cloud-based contact center...
1 day ago in KitjobReport -
Solutions Designer - Senior (Toronto)
new FlexStaf IT Toronto, ON
...RDS, Amplify, and other core AWS services. Extensive experience in design, development and implementation of an Amazon Connect cloud-based contact center...
1 day ago in KitjobReport -
Solution Designer (Toronto)
new Insight Toronto, ON
...Agent desktop technologies. Proven experience designing solutions for large‑scale financial or insurance contact centres (10k+ agents). Strong understanding...
1 day ago in KitjobReport -
Dialer Developer - CCaaS (Toronto)
new CGI Toronto, ON
...and documentation abilities. Preferred Qualifications. Experience with omnichannel campaign management. Familiarity with speech analytics and call
1 day ago in KitjobReport -
Dialer Developer - CCaaS (Old Toronto)
new CGI Downtown, Toronto, ON
...and documentation abilities. Preferred Qualifications. Experience with omnichannel campaign management. Familiarity with speech analytics and call
1 day ago in KitjobReport -
Outbound Campaign Specialist / Engineer (Toronto)
new APEX Toronto, ON
...call routing). Experience with API integrations and backend system connectivity. Knowledge of compliance and regulatory standards for outbound dialing...
1 day ago in KitjobReport -
Dialer Developer - CCaaS (Toronto)
new CGI Toronto, ON
Position Description: The Dialer Developer is responsible for designing, developing, and maintaining automated dialing solutions within a Contact Center as a...
1 day ago in KitjobReport -
Engagement Specialist (Toronto)
Kingsdale Advisors Toronto, ON
...KPIs, including focus on call quality targets. Report client issues or concerns that could impact the mandate to the manager immediately. Conduct research to
3 days ago in KitjobReport -
Customer Service Representative, Mcc (Toronto)
loblaw companies Toronto, ON
...Training session and manuals of new systems; perform Testing on new systems and provide training. Review Agent calls for Quality Assurance and assist with
3 days ago in KitjobReport -
Bilingual Engagement Specialist (English/French) (Toronto)
Kingsdale Advisors Toronto, ON
...Document call details per standard operating procedures and report on gathered intelligence as required. Meet or exceed call center KPIs, including focus on
2 days ago in KitjobReport -
Air Travel Specialist (Toronto)
randstad canada Toronto, ON
...stops moving, our travelers rely on more than just a booking engine, they rely on a master strategist who can navigate the complex skies. As an Air Agent...
4 days ago in KitjobReport -
Rq09181 - Solutions Designer - Senior (Toronto)
new Rubicon Path Toronto, ON
...SeniorProvide senior level expertise in AWS cloud platform. Provide design, build and support for cloud environments to create solutions for Contact center...
1 day ago in KitjobReport -
Bilingual Insurance Solutions Advisor (Toronto)
MSH International (Canada Toronto, ON
...center roles within the insurance or banking/financial sectors. Exceptional verbal and written communication skills, bilingual in French and English. A&s...
3 days ago in KitjobReport -
Collection Strategic Operations Lead (Toronto)
new Questrade Toronto, ON
...call volume optimization Strategic Reporting: Interpret campaign results regarding contact success and provide clear, data-backed insights and...
1 day ago in KitjobReport -
Solutions Designer - Senior (Toronto)
Maarut Toronto, ON
...Call Recording, Metrics, Contact Lens, CTR Data analysis. Developing and maintaining system design models, technical documentation and specifications
4 days ago in KitjobReport -
Solutions Designer (Toronto)
Cleo Consulting Toronto, ON
...RDS, Amplify, and other core AWS services. Extensive experience in design, development and implementation of an Amazon Connect cloud-based contact center...
4 days ago in KitjobReport -
Senior Software Engineer - FullStack (Toronto)
Roku Toronto, ON
...call centers globally. What you'll be doing. Design, develop, test, deploy, document, and maintain full stack web applications for a multi‑region CRM...
4 days ago in KitjobReport -
Unilingual (English) and Bilingual (English + French) Engage
Kingsdale Advisors Toronto, ON
...and corporate action mandates to shareholders. Provide exceptional service, assisting shareholders with voting, acting as an information agent, and supporting
4 days ago in KitjobReport
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